Yes, duties and taxes may apply to any international shipment, whether you're shipping to or from Canada. These charges are determined by the destination country and depend on several factors, including:

  • Product Type: The kind of item being shipped.

  • Country of Origin: Where the product was manufactured.

  • Destination Country: Specific import regulations and tax rates.

  • Shipping Cost: In some cases, taxes may also apply to the cost of the shipping service itself.

Who Pays the Duties and Taxes?

  1. Shipper-Paid Duties and Taxes

    • If you choose for the shipper to pay, these fees will be charged to your credit card as an adjustment after the shipment is processed.

  1. Receiver-Paid Duties and Taxes

    • If the receiver is responsible, the courier will collect the duties and taxes before the parcel is delivered.

Understanding and planning for potential duties and taxes can help ensure smooth international shipping. For any questions or assistance, contact our Heroic Support™ Team via:

  • Phone: 1-877-784-5744

  • Email: support@shiptime.com

About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates with the Top National Couriers. We provide a best in class shipping platform packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.