ShipTime Canada Inc.

FAQ 57

• What is ShipTime?
• What Can I Ship with ShipTime?
• Where can I Ship?
• Can I Ship Dangerous Goods through ShipTime?
• What is Dimensional Weight?

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Claims 3

• How to Check the Status of Your ShipTime Claim
• What Happens During a Parcel Trace & What Is It?
• How to File a Claim Through ShipTime Insurance

Billing Questions 21

• How to Manage Payment Methods for ShipTime
• What is ShipCash and How Can It Benefit You?
• Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
• How to Confirm If Your Shipment is Being Processed
• Charges To Your Credit Card Notification

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Signing Up 4

• How to Sign Up for ShipTime
• How Long After Signing Up Can I Start Shipping?
• How to Reprint a Shipping Label on ShipTime
• Mandatory Password Reset

Shipping 31

• How to add customs documents for International Shipments
• How to Schedule a Pickup or Find a Drop-Off Location While Creating a Label with ShipTime
• Can I Ship a Suitcase with ShipTime? – A Comprehensive Guide
• International Shipping Guide: Shipping Tips, Rates & Services
• Purolator Ground vs. Express Labels

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eCommerce Support 25

• Do you have an API to integrate with?
• How do I connect my Shopify store?
• How do I connect my WooCommerce Store?
• How do I connect my Ecwid store?
• How do I connect my Magento store?

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Account Settings 14

• Are Any Reporting Features Available in ShipTime?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How Do I Update the Status of a User in ShipTime?
• Should I Create a ShipTime Account for Each Employee?

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Page Feedback 27

• ShipTime Referral Program – Earn ShipCash
• Orders Help Page
• Manage Store Help Page
• My Info Help Page
• How to Set Up and Manage Your Box Library in ShipTime

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FreshChat FAQ 87

• Are any reporting features available?
• Can I bill duty and taxes to someone other than the shipper or consignee?
• Can I create a Return Shipping Label?
• Can I export and save my shipment history data?
• Can I get a refund for a missed pickup?

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