ShipTime Canada Inc.

FAQ 25

• What is ShipTime?
• What do I need to use ShipTime?
• What is ShipCash?
• What can I ship?
• Where can I Ship?

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Getting Started 1

• Welcome to ShipTime!

Claims 5

• How can I see the status of my claim with ShipTime insurance?
• Do I need to submit paperwork for a claim?
• Will my information be secure during the claims process?
• How long will my claim take?
• Why is a trace necessary for lost shipments?

Payments 3

• How do I pay for my shipments?
• Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
• Will I be notified of all charges placed on my credit card?

Signing Up 2

• How do I sign up for ShipTime?
• How long after I sign up before I can ship?

Shipping 30

• What's the best way to process a shipment?
• How do I get my shipment to the courier?
• Does ShipTime capture POD (Proof-Of-Delivery) information?
• Can I create a Return Shipping Label?
• Can I repeat a past shipment?

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Support 7

• Who do I contact if I have a problem with a shipment or with the ShipTime website?
• Do you have an API to integrate with?
• Do you have any shopping cart plugins?
• How do I delete an address book entry?
• How can I delete multiple address book entries at once?

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Account Settings 8

• Are any reporting features available?
• Can I export and save my shipment history data?
• Can I set up multiple users?
• How do I update the status of a user?
• Should I create an account for each employee at my company?

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