ShipTime now has an option for you to store your customs documents to attach with your international shipments.
Managing your Customs documents
A new Documents page is available under Settings - Documents, allowing users to upload and manage trade documents such as CUSMA.
Adding a document to an International shipment
An Add Document button is available on the International Details page for supported carriers*, enabling users to attach documents directly to the shipment. Documents can be added to each product line in the shipment.
1. Click the Add Document button in the product line, and the list of any stored documents will be displayed. Select one of the documents or add a new one to select.
2. Check that your document is successfully attached and then proceed to add other products and documents as needed
3. Once you have added all relevant documents, complete the remaining international details fields and proceed to Finalize and Pay.
*NOTE - Electronic document submission is currently available for DHL, FedEx and UPS only where applicable
It is recommended to use PDF documents, which are accepted by all carriers. JPG and other formats may not be accepted.