Shipping
Processing a shipment with ShipTime is a breeze! To process a shipment, log into your account and choose from one of the three options available under S...
Thu, 7 Mar, 2019 at 6:20 PM
During the shipment creation process, you have the choice between a pick-up or a drop-off. Choose either Pickup and select pickup times, or choose Drop-...
Thu, 7 Mar, 2019 at 6:26 PM
Yes, we do! This information, once made available by the courier, is visible by viewing the shipment using our History & Tracking tool and clicking the ...
Thu, 7 Mar, 2019 at 6:27 PM
Yes, of course! You can easily create a return shipping label for a parcel to be picked up at a different address and shipped back to you by inputting the s...
Thu, 7 Mar, 2019 at 6:27 PM
Yes, you can! In History & Tracking, or on the Dashboard for your most recent shipments, you have an option to repeat any past shipment. Just find the s...
Thu, 7 Mar, 2019 at 6:27 PM
ShipTime can order for you, free of cost, supplies from the couriers. You just need to reach out to our support team, and we can order courier packs, envelo...
Wed, 20 Feb, 2019 at 8:55 PM
This one depends on the courier you choose. Dicom, Canpar, and Loomis for example pick up once per location per day.
Wed, 20 Feb, 2019 at 9:00 PM
Yes! First, Login to ShipTime Select Tools, then select My Pickups You can also see pickups scheduled for today directly on the Dashboard.
Wed, 20 Feb, 2019 at 9:06 PM
Please contact our support team for assistance regarding missed pickups. Our Heroic Support Team is available at 1-877-784-5744, or via e-mail at support@sh...
Thu, 7 Mar, 2019 at 6:28 PM
Unfortunately not. Courier guarantees only apply once a shipment has been picked up. They do not apply to pick-up requests.
Thu, 7 Mar, 2019 at 6:29 PM