Account Settings

Are Any Reporting Features Available in ShipTime?
Yes! ShipTime offers reporting and tracking tools that provide insights into your shipping activity. Whether you're looking to monitor costs, track ship...
Tue, 10 Jun, 2025 at 11:53 AM
Can I export and save my shipment history data?
Currently there isn't an option to export shipment history. This feature is coming soon!
Tue, 19 Feb, 2019 at 6:46 PM
Can I set up multiple users?
Setting up multiple users to access your ShipTime account is easy. Just follow these simple steps:   When logged in, select the Settings icon in the to...
Tue, 23 Jul, 2024 at 11:04 AM
How Do I Update the Status of a User in ShipTime?
How to Activate or Deactivate a User Log in to Your ShipTime Account. Navigate to User Management: Click Settings in the top menu. Select Users from...
Tue, 10 Jun, 2025 at 12:02 PM
Should I Create a ShipTime Account for Each Employee?
Most businesses using ShipTime prefer to set up multiple users within a single company account rather than creating separate accounts for each employee. Thi...
Thu, 12 Jun, 2025 at 2:18 PM
Can I Get Tracking Information via Email?
Yes! ShipTime provides automated tracking and confirmation emails to keep you updated on your shipment’s status. You can request these notifications at the ...
Thu, 12 Jun, 2025 at 2:22 PM
How Long is Shipment and Payment Information Kept on ShipTime?
ShipTime retains shipment and payment information for the lifetime of your account, ensuring that you always have access to your shipping history and transa...
Thu, 12 Jun, 2025 at 2:26 PM
How do I set up a default broker?
A default broker can be set to automatically appear on ShipTime forms when making international shipments.  To setup a default broker: Select the S...
Wed, 27 Feb, 2019 at 3:37 PM
How do I delete an address book entry?
Address book contacts can easily be removed individually or in bulk.  To delete an address book entry: Access your address book in the Manage section ...
Wed, 20 Feb, 2019 at 6:01 PM
How can I delete multiple address book entries at once?
Address book contacts can easily be removed individually or in bulk. To delete multiple address book entries: Access your address book in the Manage s...
Thu, 7 Mar, 2019 at 6:37 PM