Account Settings

Are any reporting features available?
The dashboard section (accessible through the sidebar) will provide you with insights into your shipping activities.  In History & Tracking you...
Thu, 7 Mar, 2019 at 5:55 PM
Can I export and save my shipment history data?
Currently there isn't an option to export shipment history. This feature is coming soon!
Tue, 19 Feb, 2019 at 6:46 PM
Can I set up multiple users?
Setting up multiple users to access your ShipTime account is easy. Just follow these simple steps:   When logged in, select the Settings icon in the to...
Thu, 4 Apr, 2019 at 5:45 PM
How do I update the status of a user?
To activate or deactivate a user: Select Users in the Settings menu. In the Actions section, select the Deactivate button beside the user account yo...
Fri, 22 Feb, 2019 at 12:05 PM
Should I create an account for each employee at my company?
Most of our clients prefer to use our multiple users feature. For more information on how to set up multiple users within the same ShipTime account, see Set...
Wed, 27 Feb, 2019 at 3:33 PM
Can I get tracking information via e-mail?
Tracking information is sent in our Notification and Confirmation e-mail notices. A request for both of these notices can be made at the time of shipment via...
Mon, 25 Feb, 2019 at 12:44 PM
How long is shipment and payment information kept on ShipTime?
While ShipTime keeps this information active for the life of the account, it is important to know that we do offer an export data feature for those who like...
Wed, 27 Feb, 2019 at 3:36 PM
How do I set up a default broker?
A default broker can be set to automatically appear on ShipTime forms when making international shipments.  To setup a default broker: Select the S...
Wed, 27 Feb, 2019 at 3:37 PM