Address Details
- Change Shipping From Address
- Change Shipping To/Shipment Destination Address
- Recipient Details options
- Residential Address: This is used to indicate to the carrier the destination is in a residential area. Please ensure to check this box to avoid any Carrier Adjustment Fees
- Confirm Delivery: Emails the email on file with a confirmation of delivery
- Notify Recipient: Emails the recipients email entered in the Recipient Details shipment tracking information
- Save to Address Book: Saves Recipient Details to ShipTime Address Book
- Select Date shipment is to occur
Dimensions Page
- Shipment Progress Bar: Current step is highlighted in orange. Clicking on any of the previous steps will take you back to that step
- Package type selection
- Measurement Units selection: Metric = Kg/Cm | Imperial = Lbs/In
- Box Library: Allows the option to select a commonly used box setup in Settings > Boxes
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Item Package Buttons
- Copy: Copies the package item and adds it as an additional item to the quote
- Delete: Deletes items from quote
- Add Items: Adds an additional package to the quote
- Special Handling: Please ensure to check this box if the shipment is oversized or does not fit into a standard box (eg. Car Tires)
- Signature Required: Requests the carrier to obtain a signature from a person at the destination address for delivery to occur. PLEASE NOTE: During the COVID19 pandemic, no carrier is currently requiring drivers to obtain a signature.
- Proceed Options
- Insta Ship: Insta Ship skips the Choose Carrier screen by automatically selecting the least expensive shipping service option available
- Choose Carrier: Allows user to select service option for shipping on the following screen
Carrier Selection
- Shipment Progress Bar: Current step is highlighted in orange. Clicking on any of the previous steps will take you back to that step
- Service Rating: Shows the ratings for that particular carrier service as reported by ShipTime customers
- Details Tool Tip: Shows a breakdown of charges for selected service
- Service Selection Options
- Select: Selects the service
- Save Quote: Saves quote with Address Details and selected service under Saved Quotes
Pickup/Drop-off Page
- Shipment Progress Bar: Current step is highlighted in orange. Clicking on any of the previous steps will take you back to that step
- Pickup/Drop-off Selection
- Selecting Pickup will show options for Pickup Date and Time as well as Pickup Location
Please Note: Canpar does not offer the option to select Pickup Times, only which day Pickup is prefered - Selecting Drop-off will advise to drop-off shipment at nearest Carrier authorized location. Click on the lick shown to locate the nearest drop-off point
- Selecting Pickup will show options for Pickup Date and Time as well as Pickup Location
- Special Instructions Box to enter in additional instructions for the carrier to pickup/deliver
Finalize Payments
- Shipment Progress Bar: Current step is highlighted in orange. Clicking on any of the previous steps will take you back to that step
- Payment Method Selection
- Edit Shipment Details: Will revert back to Shipment Details screen to allow for updating package information
- Rate and Pickups Options
- Edit Rate: Reverts back to the Carrier selection screen to change service
- Edit Pickup: Reverts back to Pickup/Drop-off screen
- Promo Code: Enter in a promo code here and select Apply. Wait a short time for the discount to apply to shipment which will reflect in the total on the left.
- Proceed to Pay button: Clicking this button will proceed to charge payment method and provide label.