ShipTime’s Branded Tracking feature allows you to create a professional, customized tracking experience for your customers. Strengthen your brand presence and provide valuable support information with every shipment.


Customizable Branded Tracking Features

Logo/Company Name Slider Toggle:

  • Enable or disable your company logo and business name to display on the tracking page.

Remove Uploaded Logo:

  • Easily delete an existing logo if you need to update or replace it.

Add Business Support Information and Social Media Links:

  • Include your customer support email, phone number, and website.

  • Link your social media profiles (e.g., Facebook, Instagram, LinkedIn) to your tracking page.

Enable/Disable Support Info and Social URLs:

  • Use the slider toggle to display or hide your support information and social links.

Footnote Text Box:

  • Add a personalized message or additional information at the bottom of your tracking pages—perfect for promotions, support notices, or company updates.

Save Button:

  • After making changes, click Save to apply updates to your branded tracking page.

View Courier Direct Tracking Page:

  • If needed, you can also view the direct tracking page provided by the courier for more detailed shipment information.


Why Customize Your Tracking Page?

Enhance Brand Visibility: Keep your logo and branding front and center throughout the shipping journey.
 

Build Customer Trust: Offer easy access to support information and company updates.
 

Drive Engagement: Link customers directly to your social media platforms to encourage further interaction.