If your shipment has not yet been picked up, you can cancel and re-do the shipment with the correct information.


If it has already been picked up, the courier will correct the details to the best of their ability. You may see an adjustment charge following this type of correction. 


If the delivery address is wrong, please contact our support team to get the details corrected as soon as possible.


Our Heroic Support Team is available at 1-877-784-5744, or via e-mail at support@shiptime.com