What Are Courier Ratings?


Courier ratings are a valuable feature on ShipTime that allows customers to share their experiences and provide feedback on the performance of different courier services. These ratings are displayed during the courier selection process, helping you make informed decisions about the best service for your shipment.


How Courier Ratings Benefit You

Informed Choices: Ratings help you understand how well a courier service is performing based on real customer experiences.


Transparency: See up to 5000+ ratings per service, giving you a comprehensive view of each courier's reliability and quality.


ShipTime Guaranteed Badge: Look for our ShipTime Guaranteed Badge, which highlights couriers with consistently high ratings and exceptional performance that we recommend for your shipment. 



Where to Find Courier Ratings

- Courier ratings are displayed on the courier selection screen when you are choosing a shipping service.


- These ratings provide insights into delivery times, handling care, and overall customer satisfaction.



Why Trust ShipTime's Courier Ratings?

Customer Feedback: Ratings are based on feedback from ShipTime customers who have used the services, ensuring authentic and reliable information.


High Standards: Our rating system and guaranteed badge help maintain high service standards across all couriers.


By leveraging ShipTime's courier ratings, you can confidently select the best shipping service for your needs. Trust in the experiences of fellow customers and our guaranteed badge to ensure a seamless and reliable shipping experience. Make smarter shipping choices with ShipTime’s transparent and detailed courier ratings.


About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates with the Top National Couriers. We provide a best in class shipping platform packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.