A Preferred Quote is the shipping service selected by the customer at checkout when Live Rates are enabled in an eCommerce store. This ensures that the preferred courier and service are automatically synced with the order, streamlining fulfillment and reducing manual adjustments.
How Does a Preferred Quote Work?
Live Rates at Checkout:
When a customer places an order on an eCommerce store with Live Rates enabled, they see all available shipping options from multiple couriers.
The customer selects their preferred shipping service based on speed, price, or preference.
Syncing the Preferred Quote to ShipTime:
The chosen courier and service level are automatically synced with the order in ShipTime.
When viewing orders in ShipTime, the Preferred Quote will be indicated in the Selection Column, ensuring accuracy in shipping fulfillment.
Why is a Preferred Quote Important?
Order Fulfillment – Ensures the selected courier and service sync with ShipTime automatically.
Accurate Shipping Preferences – Reduces manual selection errors and speeds up processing.
Better Customer Experience – Customers receive the exact shipping option they selected at checkout.
For any assistance, contact our Heroic™ Support Team:
Phone: 1-877-784-5744
Email: support@shiptime.com