FreshChat FAQ
For international shipments, ShipTime will collect the necessary information and automatically create your commercial invoice – a required document for cros...
Wed, 1 Sep, 2021 at 12:48 AM
Sales tax is a regular fact of life. It can be tricky when it comes to shipping as the tax is applied based on the destination. If you aren’t used to the ta...
Mon, 29 Apr, 2024 at 12:19 PM
Address book contacts can easily be removed individually or in bulk.
To delete multiple address book entries:
Access your address book in the Man...
Wed, 1 Sep, 2021 at 12:48 AM
You can track a shipment online in your account from History & Tracking. This can be accessed in the sidebar under the Manage section, by selecting Hist...
Wed, 1 Sep, 2021 at 12:48 AM
We have partnered with the best couriers in North America, allowing us to achieve the lowest possible rates on behalf of our clients. It's thanks to our...
Wed, 1 Sep, 2021 at 12:48 AM
You can save an address book two different ways:
When processing a shipment, you can save the address by simply selecting the Save To Address Book che...
Wed, 1 Sep, 2021 at 12:48 AM
Address book contacts can easily be removed individually or in bulk.
To delete an address book entry:
Access your address book in the Manage sec...
Wed, 1 Sep, 2021 at 12:48 AM
During the shipment creation process, you have the choice between a pick-up or a drop-off.
Choose either Pickup and select pickup times, or choose Dro...
Wed, 1 Sep, 2021 at 12:48 AM
Installing the bridge connector plugin on your Opencart stores is easy as 1-2-3. This video guides show a few simple steps for store owners to do to get the...
Wed, 1 Sep, 2021 at 12:48 AM
Installing the bridge connector plugin on your Woocommerce stores is easy as 1-2-3. This video guides show a few simple steps for store owners to do to get ...
Wed, 1 Sep, 2021 at 12:48 AM