FreshChat FAQ
Setting up Real-Time Rates for a New WooCommerce Store
Log in to your account at https://app.shiptime.com
Click on
Cl...
Wed, 1 Sep, 2021 at 12:48 AM
Setting up Real-Time Rates for an Existing Shopify Store Note - If you wish to use Real Time Rates at Checkout in your Shopify store, please ensure that...
Fri, 30 Dec, 2022 at 12:00 PM
Setting up Real-Time Rates for an existing WooCommerce store
Log in to your account at
https://app.shiptime.com
Click on
...
Wed, 1 Sep, 2021 at 12:48 AM
On domestic shipments traveling between states, the tax of the destination state always applies. All of the information you need in regard to US Taxes can b...
Wed, 1 Sep, 2021 at 12:48 AM
Practically anything!* We offer courier shipments up to 150 lbs, domestically or anywhere in the world. We also have services for: Courier Paks and e...
Thu, 5 Sep, 2024 at 10:33 AM
There are only two things you need in order to use ShipTime!
Internet Access
A Printer
With just these two items, you can start managing you...
Wed, 1 Sep, 2021 at 12:48 AM
Signing up for ShipTime is absolutely free! There are no monthly fees, no volume commitments and most of all no hassle! You only pay for the carrier label b...
Wed, 2 Mar, 2022 at 5:01 PM
Please contact our support team for assistance regarding missed pickups. Our Heroic Support Team ™ is available at 1-877-784-5744, or via e-mail at support@...
Thu, 24 Mar, 2022 at 3:01 PM
If your shipment has not yet been picked up, you can cancel and re-do the shipment with the correct information. If it has already been picked up, the c...
Thu, 24 Mar, 2022 at 3:02 PM
An adjustment is any charge that is applied by the courier after a shipment has been sent. These adjustments occur when the details of the physical shipment ...
Wed, 1 Sep, 2021 at 12:48 AM