Currently, ShipTime offers two options for paying duties and taxes on international shipments:
The Shipper (you)
The Consignee (the recipient)
At this time, duties and taxes cannot be billed to a third party outside of the shipper or consignee through ShipTime.
New: Duties & Taxes Shown Upfront — No More Surprise Fees
ShipTime now provides an estimate of duties and taxes before you finalize your shipment, giving you and your customers full visibility into cross-border shipping costs.
- Accurate estimates before shipping
- Fewer delivery delays caused by unexpected charges
- Better customer satisfaction with transparent pricing
Choose Who Pays: Shipper or Recipient
ShipTime gives you the flexibility to choose who will be responsible for paying duties and taxes:
Recipient Pays:
Duties and taxes are estimated in advance and shown to the customer at checkout.
Reduces delivery issues and surprise fees.
Shipper Pays:
Duties and taxes are calculated and paid upfront through the ShipTime platform.
Ensures your customer receives the shipment without needing to pay anything on delivery.
Even better, you can now pay duties and taxes directly within ShipTime for a faster, more predictable shipping experience.
Discounted Brokerage Fees: Save Even More
ShipTime has negotiated discounted brokerage fees with courier partners to help you lower your overall international shipping costs.
Lower customs paperwork processing fees
More affordable cross-border shipping
Ideal for small businesses looking to expand internationally
Why These Updates Matter
Transparency: Know the full cost before you ship.
Reliability: Reduce delivery failures and unexpected issues.
Savings: Take advantage of discounted brokerage fees.
Customer Satisfaction: Provide a smoother, fee-free delivery experience for your recipients.
Whether you’re shipping products to customers around the world or sending personal packages across borders, ShipTime's new features give you greater control, cost clarity, and confidence.