ShipTime makes it easy to protect both your shipment value and shipping costs in case of unexpected issues. With our automatic shipping cost insurance feature, any insured shipment now includes coverage for shipping costs by default. This streamlined process ensures faster claim resolutions, saving you time and money.


What is ShipTime Insurance?

ShipTime Insurance provides affordable, comprehensive coverage for your shipments, safeguarding the value of your items and shipping costs in case of loss, damage, or other issues. Offering savings of up to 50% compared to carrier insurance rates, ShipTime Insurance ensures fast claim resolutions—typically within two weeks—so you can ship with confidence and focus on your business.

What is Shipping Cost Coverage?

When you insure a shipment with ShipTime, you now have the option to automatically include the shipping cost in your insurance coverage. If a claim arises due to loss, damage, or other issues, your refund will cover both the insured item’s value and the shipping fee.

Why Enable Shipping Cost Coverage?

Enabling this feature eliminates the lengthy process of working directly with couriers to recover shipping costs. Without it, recovering shipping fees can take months. By choosing ShipTime’s integrated coverage, you benefit from faster claim resolutions—often within two weeks.

How to Manage Shipping Cost Coverage in ShipTime

You can easily enable or disable shipping cost coverage through your ShipTime account preferences. Follow these steps:

1. Log in to your ShipTime Dashboard.

2. Access Settings:

  • Click the Settings button located in the top-right corner of your dashboard.

3. Go to Preferences:

  • From the left-hand navigation menu, select Preferences.

4. Adjust Insurance Settings:

  • Under the "Shipping Cost Coverage" option:

  • Click Yes to include shipping costs in the insurance coverage for every insured shipment automatically.

  • Click No to exclude shipping costs from your insurance.

5. Save Your Preferences:

  • Confirm your choice to ensure your preference is updated for all future insured shipments.

    Enable ShipTime’s shipping cost coverage today and enjoy the peace of mind that comes with knowing both your shipment and shipping fees are protected. 


About ShipTime:

Ship Smarter – with ShipTime, we are a true partner beyond just discounted rates with the Top National Couriers. We provide a best in class shipping platform packed with features and backed by our legendary Heroic Support™ team.


You can sleep easy with ShipTime’s best-in-class customer care. Our bilingual team is available by phone, live chat, or email Monday – Friday from 8:30AM to 8PM EST.


Shippers in Quebec please refer to coverage options by clicking here