Billing Questions
Shipping charges are billed to your credit or debit card. Your card information is entered at the time when you make your first shipment and can be saved fo...
Thu, 16 Nov, 2023 at 9:39 AM
ShipCash is a fund that you can be used to pay for all of your shipping expenses on ShipTime. ShipCash can be bought through your account or earned by vario...
Wed, 19 Jan, 2022 at 4:37 PM
Unfortunately, we do not offer cash-on-delivery or collect services. Everything processed through ShipTime will also be billed through ShipTime online.
Thu, 7 Mar, 2019 at 6:18 PM
Once you click on 'Proceed to Pay' on the Finalize & Pay step you will get to the final step, Print Labels where you will see your Ship ID, trac...
Wed, 19 Jan, 2022 at 4:35 PM
Yes, for every charge placed on your credit card, you will receive an e-mail notice. You can always check the status of any of your invoices using ShipTime&...
Wed, 27 Feb, 2019 at 3:41 PM
To locate your invoices: Login to your ShipTime account On the left-hand side, select Manage Next, click on Invoices Invoices will now be listed ...
Tue, 15 Mar, 2022 at 5:08 PM
To view applicable taxes on a rate when comparing shipping options, roll over the details icon (?) to view a complete breakdown of taxes and other surcharge...
Tue, 15 Mar, 2022 at 12:42 PM
Duties and Taxes may apply on any international shipment whether you're shipping to or from Canada. Many factors including the type of product, the coun...
Thu, 7 Mar, 2019 at 6:31 PM
Duties and Taxes may apply on any international shipment whether your shipping to or from Canada. Many factors including the type of product, the country it...
Thu, 7 Mar, 2019 at 6:07 PM
This means that the base and fuel amounts of a shipment changed. This is the core cost of a shipment. If shipment details change, the amount of the base &am...
Thu, 25 Aug, 2022 at 1:16 PM