FAQ

Nationex Shipping: Pickup Service Details
Does Nationex Have Dropoff Locations? Unfortunately, Nationex does not offer dropoff locations for customers. However, this service ensures that all shipme...
Tue, 16 Jul, 2024 at 2:33 PM
How to Apply a Coupon Code on ShipTime
Steps to Enter Your Coupon Code 1. Navigate to the Finalize & Pay Screen:    - During the checkout process, go to the Finalize & Pay screen. ...
Tue, 16 Jul, 2024 at 2:36 PM
How to Measure Your Shipment Correctly: Tips & Tricks
Measuring your shipment accurately is crucial for a smooth shipping process and to avoid additional fees from couriers. Here's how to measure your packa...
Tue, 16 Jul, 2024 at 2:43 PM
Holiday Ship Schedule 2024
Shipping during the holidays is a stressful time of year. The carriers are especially hit hard with trying to get all the influx of presents trying to get t...
Fri, 1 Nov, 2024 at 2:55 PM
Canada Post partnership with ShipTime (BYOR)
About Canada Post? Canada Post Corporation (Société canadienne des postes), trading as Canada Post (Postes Canada), is a Crown corporation which functio...
Wed, 30 Jul, 2025 at 11:30 AM
How to View Cancelled Shipments on ShipTime
To efficiently manage your shipping records, it's important to know how to view cancelled shipments on ShipTime. Follow these steps to access your cance...
Tue, 16 Jul, 2024 at 2:47 PM
Scheduling a Same Day Pickup with ShipTime
Yes, you can schedule a same day pickup with ShipTime, provided you schedule it early enough in the day. Here’s what you need to know: Same Day Pickup G...
Tue, 16 Jul, 2024 at 2:49 PM
Understanding an Estimated Delivery Date of "0 Days" on ShipTime
When you receive an estimated delivery date of "0 days" for your shipment, it indicates that the estimated delivery date cannot be determined unti...
Tue, 16 Jul, 2024 at 2:51 PM
LTL Shipping Restrictions with ShipTime: Everything to Know
Current Availability: LTL (Less Than Truckload) shipping is currently available to the following countries: - Canada to within Canada - Canada to the Uni...
Tue, 16 Jul, 2024 at 2:54 PM
Understanding ShipTime's Product Library
The Product Library on ShipTime is a convenient feature that allows you to store detailed product information, such as HS codes, country of origin, quantity...
Wed, 30 Jul, 2025 at 2:57 PM