FAQ

Save Time with ShipTime's Default Dimensions Feature
ShipTime is making shipping more efficient with our new Default Dimensions feature! If you frequently ship packages of the same size and weight, this featur...
Tue, 25 Feb, 2025 at 10:21 AM
UPS Saturday Delivery FAQ
UPS is now offering Saturday Delivery! Here are some Frequently Asked Questions about this service: Q: What is the delivery service being introduced by ...
Thu, 31 Jul, 2025 at 12:47 PM
What is ShipAudit?
ShipAudit is an automated shipment auditing service for Bring Your Own Rate (BYOR) accounts that submits claims on your behalf. It detects everything from i...
Mon, 6 May, 2024 at 3:06 PM
What is Uber Direct?
ShipTime has partnered with Uber to provide same day parcel delivery services in Canada and the USA for a flat fee! This service supports local deliveries u...
Fri, 3 May, 2024 at 4:41 PM
Paperless Commercial Invoice
We now offer a Paperless Commercial Invoice!  This service is available for UPS and FedEx only, and is accessible for most destinations. In this scenari...
Thu, 31 Jul, 2025 at 2:46 PM
AVS (Address Verification System)
To mitigate fraud and to better protect our customers, we have added AVS when registering a credit card in ShipTime.   When entering a credit card as a ...
Thu, 31 Jul, 2025 at 3:19 PM
How Do I Compare My Courier Rates with ShipTime Rates Using BYOR?
At ShipTime, we're always working to improve your shipping experience. Our upgraded Bring Your Own Rates (BYOR) feature helps you do just that. Whet...
Mon, 18 Aug, 2025 at 8:37 AM
Duties and Taxes: Calculate and Prepay during Checkout
ShipTime takes the complexity out of international shipping by offering upfront visibility into duties and taxes, flexible payment choices, and reduced brok...
Thu, 28 Aug, 2025 at 5:20 PM