ShipTime does not currently have an app for iOS or Android. We have striven to use the latest and greatest in web technologies so our application is mobile ...
Wed, 20 Feb, 2019 at 5:52 PM
No. We’re not able to ship dangerous goods at this time. You will need to make alternate arrangements for these shipments.
Wed, 20 Feb, 2019 at 5:53 PM
The couriers in our system do not have access to PO Boxes. Please follow-up with your receiver to get a physical ship to address.
Tue, 19 Feb, 2019 at 5:26 PM
Ground and Express is usually (but not always) the difference between guaranteed and not-guaranteed. It usually depends on where you’re shipping. ShipTi...
Thu, 7 Mar, 2019 at 6:00 PM
Yes, all users under the same account will share the same address book.
Wed, 20 Feb, 2019 at 1:59 PM
There is no limit, however keeping a lean address book is recommended to keep the shipping process efficient.
Wed, 20 Feb, 2019 at 2:18 PM
Invoices can be found by expanding the Manage section in the sidebar. Then select Invoices.
Wed, 20 Feb, 2019 at 6:04 PM
Invoices need to open in a new window. Please update your browser settings to allow pop-ups for: https://app.shiptime.com You may find walkthrough guide...
Wed, 20 Feb, 2019 at 6:06 PM
Sales tax is a regular fact of life in Canada. It can be tricky when it comes to shipping as the tax is applied based on the destination province. If you ar...
Mon, 17 Jun, 2019 at 1:37 PM
To view applicable taxes on a rate when comparing shipping options, roll over the details icon to view a complete breakdown of taxes and other surcharges. Y...
Wed, 20 Feb, 2019 at 2:26 PM