FAQ

Purolator Peak Season Surcharge 2025
From October 27, 2025, through January 18, 2026, a Peak-Season surcharge will apply to all carrier parcels requiring special handling or delivered to a resi...
Tue, 14 Oct, 2025 at 9:42 PM
All Couriers Peak Season Surcharge 2025
Canpar / Loomis: From October 3, 2025, through January 19, 2026, a Peak-Season surcharge will apply to all Canpar and Loomis parcels requiring special ...
Tue, 14 Oct, 2025 at 11:02 PM
AVS (Address Verification System)
To mitigate fraud and to better protect our customers, we have added AVS when registering a credit card in ShipTime.   When entering a credit card as a ...
Thu, 31 Jul, 2025 at 3:19 PM
How Do I Compare My Courier Rates with ShipTime Rates Using BYOR?
At ShipTime, we're always working to improve your shipping experience. Our upgraded Bring Your Own Rates (BYOR) feature helps you do just that. Whet...
Mon, 18 Aug, 2025 at 8:37 AM
Automated HS Code Lookup for Faster, Easier International Shipping
ShipTime’s automated HS Code feature simplifies cross-border shipping by generating Harmonized System (HS) Codes for your products directly from your produc...
Fri, 29 Aug, 2025 at 2:52 PM
Duties and Taxes: Calculate and Prepay during Checkout
ShipTime takes the complexity out of international shipping by offering upfront visibility into duties and taxes, flexible payment choices, and reduced brok...
Thu, 25 Sep, 2025 at 12:25 PM