FAQ

Purolator Peak Season Surcharge 2025
Effective October 27, 2025 to January 18, 2026 Purolator has released its Peak Season Surcharge schedule for 2025. These temporary fees help manage the ...
Thu, 4 Dec, 2025 at 8:52 AM
All Couriers Peak Season Surcharge 2025
Canpar / Loomis: From October 3, 2025, to January 19, 2026, Canpar and Loomis will apply Peak Season surcharges on parcels that require special handlin...
Thu, 4 Dec, 2025 at 8:58 AM
AVS (Address Verification System)
To mitigate fraud and to better protect our customers, we have added AVS when registering a credit card in ShipTime.   When entering a credit card as a ...
Thu, 31 Jul, 2025 at 3:19 PM
How Do I Compare My Courier Rates with ShipTime Rates Using BYOR?
At ShipTime, we're always working to improve your shipping experience. Our upgraded Bring Your Own Rates (BYOR) feature helps you do just that. Whet...
Mon, 18 Aug, 2025 at 8:37 AM
Automated HS Code Lookup for Faster, Easier International Shipping
ShipTime’s automated HS Code feature simplifies cross-border shipping by generating Harmonized System (HS) Codes for your products directly from your produc...
Tue, 2 Dec, 2025 at 2:37 PM
Duties and Taxes: Calculate and Prepay during Checkout
ShipTime takes the complexity out of international shipping by offering upfront visibility into duties and taxes, flexible payment choices, and reduced brok...
Thu, 23 Oct, 2025 at 3:53 PM
FDA Prior Notice Requirements for Shipping Food, Drinks, and Pet Treats to the U.S.
What Is FDA Prior Notice FDA Prior Notice is a mandatory requirement issued by the U.S. Food and Drug Administration (FDA) for any food, beverage, or dieta...
Wed, 3 Dec, 2025 at 2:42 PM
Tax ID Requirements When Shipping From Canada to the U.S.
Tax ID Requirements for Shipments Entering the United States After the Removal of the USD 800 De Minimis Rule With the removal of the USD 800 de minimis...
Wed, 3 Dec, 2025 at 2:41 PM
Brokerage Charges & the Impact of the De Minimis Rule Removal
Understanding Brokerage Charges for Cross Border Shipments A brokerage charge, also known as a customs brokerage fee, is the fee charged by a customs broke...
Wed, 3 Dec, 2025 at 2:39 PM
Why Product Descriptions Matter
One of the most common reasons shipments are delayed or held by customs is because of unclear or incomplete product descriptions. Many shippers assume that ...
Wed, 3 Dec, 2025 at 2:37 PM