eCommerce Support

Setting up Real-Time Rates for an Existing Shopify Store
Note - If you wish to use Real Time Rates at Checkout in your Shopify store, please ensure that Third Party Shipping is supported by your plan before connec...
Wed, 20 Sep, 2023 at 5:19 PM
Enable ShipTime Real-Time rates for an existing store
Real-Time Rates are a powerful tool that allows your customers to view accurate shipping costs at checkout, improving transparency and enhancing their shopp...
Fri, 28 Feb, 2025 at 4:25 PM
What are handling fees and how do I enable them?
Handling fees are an optional tool in ShipTime that allow eCommerce store owners to adjust the shipping rates displayed to customers during checkout. These ...
Tue, 3 Jun, 2025 at 1:00 PM
How to Sync Your Orders in ShipTime
ShipTime makes it easy to sync your eCommerce store orders for a seamless shipping experience. Orders from your shopping cart will automatically sync during...
Tue, 10 Jun, 2025 at 10:51 AM
How do I sync my products?
Products will automatically get synced during the initial integration of your eCommerce store.     They will also sync each time you log in to ...
Tue, 23 Jan, 2024 at 2:51 PM
Save Time with ShipTime's Default Dimensions Feature
ShipTime is making shipping more efficient with our new Default Dimensions feature! If you frequently ship packages of the same size and weight, this featur...
Tue, 10 Jun, 2025 at 10:54 AM
How to Add and Use Custom Boxes in ShipTime
Custom boxes in ShipTime allow you to create predefined packaging sizes for both Quote & Ship orders and eCommerce orders. This feature helps improve sh...
Tue, 10 Jun, 2025 at 10:59 AM
How do I disable couriers in my eCommerce store?
When Live Rates are enabled, a customer checking out items in an eCommerce store will see all the courier options available from the store owner's ShipT...
Mon, 23 Oct, 2023 at 12:24 PM
What is a Preferred Quote in ShipTime?
A Preferred Quote is the shipping service selected by the customer at checkout when Live Rates are enabled in an eCommerce store. This ensures that the pref...
Tue, 10 Jun, 2025 at 11:04 AM
What is Ecwid?
Have you ever thought selling online was complicated or out of reach? Think again. Ecwid is a powerful eCommerce platform designed for small business mercha...
Tue, 10 Jun, 2025 at 11:14 AM