FreshChat FAQ
Yes!
First, Login to ShipTime
Select Tools, then select My Pickups
You can also see pickups scheduled for today directly on the Dashboard. ...
Wed, 1 Sep, 2021 at 12:48 AM
Yes! Any address book contact can be set as your default ship-from address.
To setup a default Ship From address:
After selecting the Add...
Wed, 1 Sep, 2021 at 12:48 AM
Setting up multiple users to access your ShipTime account is easy. Just follow these simple steps: When logged in, select the Settings icon in the to...
Tue, 23 Jul, 2024 at 11:03 AM
ShipTime does not support the shipping of Dangerous Goods through the discounted rates we provide. However, ShipTime DOES support the shipping of Danger...
Thu, 2 Feb, 2023 at 3:53 PM
Yes. You can ship from Canada to over 200* countries and territories. You can also ship from these international locations back into Canada. * Please ...
Wed, 22 Jun, 2022 at 3:41 PM
The couriers in our system do not have access to PO Boxes. Please follow-up with your receiver to get a physical ship to address.
Wed, 1 Sep, 2021 at 12:48 AM
Batch shipments are a great way to save even more time on your shipments! The Formatting Instructions tab in this sheet will guide your through how to crea...
Thu, 24 Mar, 2022 at 2:51 PM
Our courier partners have remained operational while they continue to assess the situation. Please be aware, for the safety of our customers and the deliver...
Tue, 18 Jan, 2022 at 4:01 PM
Yes, all users under the same account will share the same address book.
Wed, 1 Sep, 2021 at 12:48 AM
For courier shipments you do not need to provide a broker. The courier will act as your broker. On certain Express shipments (DHL & FedEx), the broke...
Wed, 2 Mar, 2022 at 5:03 PM