FreshChat FAQ
To find out if your shipment processed, you can search in your history and tracking to see if a shipment went through. If you can’t find the shipment you...
Wed, 1 Sep, 2021 at 12:48 AM
How to obtain your FedEx API credentials Go to http://www.fedex.com/developer Click the "Sign Up or Log In" link on the top menu on the righ...
Thu, 24 Mar, 2022 at 2:59 PM
Log into your ShipTime account.
On the left-hand side, select Sales Channels.
Click on the option for, Connect New Store.
Place the mous...
Wed, 1 Sep, 2021 at 12:48 AM
ShipTime can order for you, free of cost, supplies from the couriers. You just need to reach out to our support team, and we can order courier packs, envelo...
Thu, 24 Mar, 2022 at 2:59 PM
Shipping charges are billed to your credit card. Your credit card information is entered at the time when you make your first shipment and can be saved for ...
Wed, 1 Sep, 2021 at 12:48 AM
To process a transaction:
Login to the dashboard
On the left-hand side, select Create Charge, then click on Quick Charge.
First, enter in t...
Wed, 1 Sep, 2021 at 12:48 AM
A default broker can be set to automatically appear on ShipTime forms when making international shipments.
To setup a default broker:
Select...
Wed, 1 Sep, 2021 at 12:48 AM
On the home page, select Sign Up.
Once you fill out your details, you can start shipping immediately!
Remember, ShipTime is free to sign ...
Wed, 1 Sep, 2021 at 12:48 AM
During the quote process and the International Details step, under the Additional Details section, you will see a Reason for Shipment field. Please click on...
Thu, 3 Mar, 2022 at 3:33 PM
To activate or deactivate a user:
Select Users in the Settings menu.
In the Actions section, select the Deactivate button beside the user acco...
Wed, 1 Sep, 2021 at 12:48 AM