FAQ

Country of Origin for Customs
Why Declaring the Correct Country of Origin Matters Accurate country of origin information is one of the most important elements of your customs documentat...
Wed, 3 Dec, 2025 at 2:36 PM
LTL Shipping: Consignee Requirements for Successful Delivery
When booking an LTL shipment, confirming accurate details about the consignee is essential. Missing or incorrect information is one of the most common cause...
Wed, 3 Dec, 2025 at 2:34 PM
Shipping Gifts to the U.S.
Many people assume that gifts automatically receive special customs treatment. That is only partially true, and with recent U.S. import rule changes, it is ...
Wed, 3 Dec, 2025 at 2:30 PM
Shipping Gifts to Canada
Shipping gifts to Canada can be more complex than many people expect. While the term “gift” may suggest special customs treatment, Canada Border Services Ag...
Wed, 3 Dec, 2025 at 2:31 PM
Holiday Shipping Deadlines & Courier Closures (2025)
Shipping during the holidays comes with higher volumes, tighter timelines, and increased pressure on courier networks across Canada, and the United States. ...
Wed, 3 Dec, 2025 at 2:28 PM
When Is a “Country of Cast and Smelt” Declaration Required for U.S. Shipments?
Metal Origin Declarations for Shipments Entering the United States When shipping goods that contain steel, iron, or aluminum into the United States, U.S. C...
Wed, 3 Dec, 2025 at 2:44 PM
TSCA – Toxic Substances Control Act Declarations for Shipments to the U.S.
Understanding When a TSCA Form Is Required The Toxic Substances Control Act (TSCA) is a U.S. environmental law regulated by the Environmental Protection Ag...
Wed, 3 Dec, 2025 at 2:46 PM
Understanding the IEEPA Charge on U.S.-Bound Shipments
Understanding IEEPA Enforcement Charges for U.S. Imports The International Emergency Economic Powers Act (IEEPA) is a U.S. trade enforcement regulation tha...
Wed, 3 Dec, 2025 at 2:47 PM
Understanding the UPS and FedEx US Label Processing Fee
What Is the Label Processing Fee? ShipTime has introduced a label processing fee for shipments created using UPS (domestic CA and cross-border only) and Fe...
Tue, 3 Feb, 2026 at 3:47 PM
Proof of Delivery (POD) Now Available in History & Tracking
ShipTime now provides Proof of Delivery (POD) documents directly within your account. You no longer need to visit individual courier websites to retriev...
Mon, 2 Feb, 2026 at 2:21 PM