ShipTime Canada Inc.
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1-877-784-5744
Knowledge base
General
FAQ
55
What is ShipTime?
What Can I Ship with ShipTime?
Where can I Ship?
Can I Ship Dangerous Goods through ShipTime?
What is Dimensional Weight?
View all 55
Billing
Claims
3
How can I see the status of my claim with ShipTime insurance?
Why is a trace necessary for lost shipments?
How do I file a claim?
Billing Questions
20
How do I pay for my shipments?
What is ShipCash?
Does ShipTime offer collect or Cash-On-Delivery (C.O.D) Services?
How do I know if my shipment processed?
Will I be notified of all charges placed on my credit card?
View all 20
How-To
Signing Up
3
How do I sign up for ShipTime?
How long after I sign up before I can ship?
How do I reprint a Label?
Shipping
30
How do I schedule a pickup or find a drop off location while creating a label?
Can I Ship a Suitcase with ShipTime? – A Comprehensive Guide
International Shipping Guide: Shipping Tips, Rates & Services
Purolator Ground vs. Express Labels
Maximize Shipping Efficiency with "Bring Your Own Rates"
View all 30
Technical Support
eCommerce Support
25
Do you have an API to integrate with?
How do I connect my Shopify store?
How do I connect my WooCommerce Store?
How do I connect my Ecwid store?
How do I connect my Magento store?
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Account Settings
14
Are any reporting features available?
Can I export and save my shipment history data?
Can I set up multiple users?
How do I update the status of a user?
Should I create an account for each employee at my company?
View all 14
Help With This Page
Page Feedback
27
Refer your friends (or businesses), Get rewards now!
Orders Help Page
Manage Store Help Page
My Info Help Page
Boxes Help Page
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FreshChat FAQ
FreshChat FAQ
87
Are any reporting features available?
Can I bill duty and taxes to someone other than the shipper or consignee?
Can I create a Return Shipping Label?
Can I export and save my shipment history data?
Can I get a refund for a missed pickup?
View all 87
